- Provide quality pre-sale and after-sale support, service, and training to end users.
- Provide a secure order site for accessories.
- Maintain a maximum of 24 hour customer response time.
- Provide all customers with order status follow-up, notification of in-stock, and delivery status.
- Provide a 30-day Return Policy.
- Provide the patient operating manual and/or instruction materials to all purchasers.
What is the OxiMedical Full Service Program?
Trade-In Upgrade Program
If you need to upgrade to a higher flow portable or a lighter portable.
Lifetime Tech Support on ALL Portables.
Loaner or Auto Replacement
Buy Back Program
If you do not have a need for the portable in the future.