Services & Warranty

CALL 866-224-6110

OPEN 7 DAYS A WEEK

Provide quality pre-sale and after-sale support, service, and training to end users.

Provide a secure order site for accessories.

Maintain a maximum of 24 hour customer response time.

Provide all customers with order status follow-up, notification of in-stock, and delivery status.

Provide a 30-day Return Policy.

Provide the patient operating manual and/or instruction materials to all purchasers.

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What is the OxiMedical Full Service Program?

Trade-In Upgrade Program
If you need to upgrade to a higher flow portable or a lighter portable.

Lifetime Tech Support on ALL Portables.

Loaner or Auto Replacement

Buy Back Program
If you do not have a need for the portable in the future.

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$49/MONTH

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FREE Lung/Heart Guide

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FREE Inogen Products Guide

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Contact Us

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sales@oximedical.com

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866-224-6110

Please be aware that if you purchase the Inogen One online from a company who is not on the Authorized Internet Reseller list below, you are not buying from an Inogen Authorized Internet Reseller.

If you purchase Inogen products from a source other than Inogen, Inc. or an Inogen Authorized Internet Reseller then you are buying at your own risk. Below are some of the risks of buying from Non-Authorized Internet Resellers:

• You may not necessarily have access to after sales service – all Inogen warranty claims are processed through the original purchaser. Inogen is the only company authorized to service or repair the Inogen One. Service or repair of the Inogen One by any other company will void Inogen’s warranty.

• You may not necessarily have access to after sales support.

• You could end up buying used, damaged, or – in the worst case – stolen products.

Be careful who you purchase from – it does make a difference.
Below are the benefits of purchasing from an Authorized Internet Reseller:

• An Authorized Internet Reseller will help you if your Inogen products need service.

• An Authorized Internet Reseller is knowledgeable about Inogen products.

• An Authorized Internet Reseller has the full support of Inogen, the manufacturer.

• An Authorized Internet Reseller stocks Inogen products.

• An Authorized Internet Reseller is scrutinized by Inogen prior to authorization.

• An Authorized Internet Reseller is financially responsible.

Authorized Internet Resellers:

The following companies are the only Authorized Internet Resellers of Inogen products. If a company is not on the following list then it is not an Authorized Internet Reseller of Inogen products.

• Inogen (Sole manufacturer of all Inogen products)

• OxiMedical.com (Nationwide Certified Sales – Repair – Service Center)

Please be aware that if you purchase the Inogen One online from a company who is not on the Authorized Internet Reseller list below, you are not buying from an Inogen Authorized Internet Reseller.

If you purchase Inogen products from a source other than Inogen, Inc. or an Inogen Authorized Internet Reseller then you are buying at your own risk. Below are some of the risks of buying from Non-Authorized Internet Resellers:

• You may not necessarily have access to after sales service – all Inogen warranty claims are processed through the original purchaser. Inogen is the only company authorized to service or repair the Inogen One. Service or repair of the Inogen One by any other company will void Inogen’s warranty.

• You may not necessarily have access to after sales support.

• You could end up buying used, damaged, or – in the worst case – stolen products.

Be careful who you purchase from – it does make a difference.
Below are the benefits of purchasing from an Authorized Internet Reseller:

• An Authorized Internet Reseller will help you if your Inogen products need service.

• An Authorized Internet Reseller is knowledgeable about Inogen products.

• An Authorized Internet Reseller has the full support of Inogen, the manufacturer.

• An Authorized Internet Reseller stocks Inogen products.

• An Authorized Internet Reseller is scrutinized by Inogen prior to authorization.

• An Authorized Internet Reseller is financially responsible.

Authorized Internet Resellers:

The following companies are the only Authorized Internet Resellers of Inogen products. If a company is not on the following list then it is not an Authorized Internet Reseller of Inogen products.

• Inogen (Sole manufacturer of all Inogen products)

• OxiMedical.com (Nationwide Certified Sales – Repair – Service Center)

Direct From Our Customers

Please Leave Us A Review

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Your Review

August 1, 2023
George T, Las Vegas NV

It has been so frustrating getting a portable oxygen machine from my oxygen provider. It was an expensive purchase so we called and spoke with Amy about buying a maintenance service. She was most helpful and told us no need to spend the extra money. Oximedical provides great service.

August 8, 2023
Suzanne K, Lexington KY

Was very impressed with the person I spoke with. I would highly recommend Oximedical.

August 10, 2023
Don O, Austin TX

The store and the people were wonderful. I asked many questions for days before I decided what was best. They answered my questions without pushing or prodding me. They were so helpful without being annoying. I picked this store because it was highly recommended.

August 17, 2023
Jonathan W, Flagstaff AZ

I worked with Leo Angel and he provided outstanding service. I picked Oximedical because of their reviews compared to others. With employees like Leo, it’s no surprise that they are far beyond all other oxygen suppliers. Thank you Leo.

August 19, 2023
Bob S, Roswell GA

Christian was very helpful in helping select the right portable for my needs. I am happy with my Inogen and would definitely recommend Oximedical to anyone needing oxygen equipment.

August 20, 2023
Melanie D, Costa Mesa CA

Everyone I have worked with at the Oximedical have been wonderful, I recommend you every time someone asks me about my Inogen G5. I am so glad I found your website.

August 21, 2023
August G, Tampa FL

I have been totally pleased with my Inogen. I decided to buy a home concentrator and did not hesitate to return and buy from Leo. Leo is such a patient person, even with people like me who often need an explanation. Great company, great customer service, great products.

August 22, 2023
Frank S, Dallas TX

Ashley was extremely helpful in securing an Inogen G5. I was especially pleased that Ashley was able to resolve my issues. I was told by my American airline that I couldn’t travel. Thank you Oximedical

August 23, 2023
Louise F, Cheyenne WY

Paul was great to work with. I had spoken with several other sellers of portable concentrators and they gave me false information. Thank you Paul for being so helpful and honest.

August 23, 2023
Vicky M, Montgomery AL

Alex was great. He answered all my questions and responded quickly to any emails.

Sales and Service Locations

DROP-IT INSURANCE WITH AUTO REPLACEMENT INSURANCE AVAILABLE

This is a service that only OxiMedical offers.

We understand that mistakes can happen and your machine may get knocked off a table or dropped.

Don’t Worry – Just Give Us A Call To Upgrade!

Drop-It and Automatic Replacement Insurance are not available with the manufacturer warranty.

OUR PASSION IS HELPING YOU BREATHE STRONGER, WHICH IS WHY WE SPONSOR THE NON-PROFIT BREATHE STRONG AMERICA

Please send me a copy of The SEVEN Lung/Heart Healers Guide from Breathe Strong America

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By submitting this information or contacting OxiMedical, I authorize OxiMedical to contact me via phone, email, or text. Message frequency varies. Message and Data Rates May Apply. See Privacy Policy.

WE CAN HELP YOU FIND THE RIGHT INOGEN

We are an Inogen Authorized Dealer & Service Center

BEWARE OF RESELLERS WHO ARE NOT AUTHORIZED DEALERS

Finding the right oxygen retailer that will deliver the best USA MADE portable oxygen concentrator at the best price and deliver the best service can be a big undertaking.

There are many factors to consider:

Are they an authorized service center?
Will they help me in the future?
If I drop my portable will they void the warranty?
The deceptive sales practices of sellers that are not authorized will cost you time, money, and worst of all, your freedom.

Do all portable oxygen concentrators deliver the same amount of oxygen? NO!

A reputable dealer will give you seven days to see if your oxygen needs are met.

Please beware of purchasing from resellers that are NOT an authorized Inogen service center.

You risk buying used, damaged, or stolen products.
You will not have access to support after the sale.

OxiMedical Respiratory understands how important oxygen is for your health, freedom, and independence.

Our oxygen specialist will help you find the right portable concentrator that delivers the required oxygen for you.

We will provide exceptional support and service after the sale as we continue to put your needs first.

An Authorized Dealer will help you if your portable needs service.

An Authorized Dealer is knowledgeable about Inogen products.

An Authorized Dealer has the full support of Inogen, the manufacturer.

An Authorized Dealer is certified by Inogen.

An Authorized Dealer is financially responsible.

LOOK FOR THIS INOGEN AUTHORIZED LABEL

Be very careful, many places online state they are Inogen Authorized that are not, they illegally use Inogen branded photos and will verbally tell you they are “authorized”.

You may be buying used, damaged, or stolen products!